USAirtours prepare individual tailor made holidays that can only be purchased through our appointed travel agents.

New Reservations

For New Bookings please call our helpful sales team on 020 3472 2144

Lines are open 09:00 to 18:00 Mon-Fri
09:00 to 17:00 on Saturday
10:30 to 16:30 on Sunday

Sales Support

Aftersales Support

Cancel Whole Booking

If you would just like to amend an existing booking or use a Travel Credit to make a new booking, then please call our Sales Support team on 020 3472 2144 option 2 followed by option 2 again.

Lines are open 09:00 to 17:30 Mon-Fri and 09:00 to 13:00 on Sat.

Alternatively please complete the contact us form with details of your requirements & we will respond promptly.

Contact Sales Support

You will need to contact our After Sales team for the following:

Chase documentation
Query a schedule change or relocation
Query/error on documentation already received

Complete the contact us form with details of your query & we will respond promptly
Alternatively please call 020 3472 2144 option 2 followed by option 1.

Lines are open 09:00 to 17:30 Mon-Fri

Contact Aftersales Support

If you wish to cancel the whole booking, please complete the following form as we cannot accept cancellation instruction by phone.

Once you have submitted this form, you will receive an automated response with a unique reference number, if this is not received your cancellation will not be actioned and it is important that you contact us as it is your responsibility to ensure that your cancellation has been processed.

Correspondence address:

Saxon House
27 Duke Street
Chelmsford
Essex
CM1 1HT

Registered Address:
8th Floor, Becket House, 36 Old Jewry, London, United Kingdom, EC2R 8DD

Value Inns and Suites Universal Endless Summer Resort Dockside Inn and Suites

Earn More with Universal

Use code: UNIVERSALBOOKINGS

Make a booking with a minimum nights stay in an Universal Orlando Resort hotel with flights and you’ll earn either an EXTRA £25 or £50 on your Cash Card.

Hurry bookings must be made by 31st January 2026

Must include the following:

  • Return Transatlantic Flights
  • Minimum Of 2 Adults
  • Minimum of 5 nights in a Universal Orlando Resort hotel
  • New Booking made with USAirtours

Terms:

Based on £25 Universal Endless Summer Resort – Surfside Inn and Suites & Dockside Inn and Suites, Universal Cabana Bay Beach Resort, Universal Aventura Hotel, Universal Stella Nova Resort & Universal Terra Luna Resort and £50 for Loews Sapphire Falls Resort, Loews Royal Pacific Resort, Hard Rock Hotel®, Loews Portofino Bay Hotel and Universal Helios Grand Hotel, a Loews Hotel.

Usual Cash Card terms and conditions apply, incentive can be withdrawn at anytime with no alternative offered, for full terms and conditions and how to redeem the extra incentive visit our website.

**Please note the legal drinking age in the USA is 21 and over